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Visit our Phone Case FAQ for gift ideas.

FAQ
How can I reach customer support?

Email us at: support@wewecases.com
We aim to respond within 24 hours on business days.
What if my item arrives damaged or defective?

We’ll make it right. Please email official@wewecases.com with your order number and a photo of the issue within 5 days of delivery. Once verified, we’ll provide replacement instructions or a prepaid return label when applicable. Defective or incorrect products must be returned within 10 days after our confirmation email.
Returns sent outside the approved return window may not be eligible for a refund.
Do you offer cases for older iPhone/Samsung models?

We carry a wide range of models. If you don’t see yours listed, feel free to contact us — new models are added regularly.
How long does shipping take?

US: 7–10 business days
UK & EU: 6–20 business days
France & Spain: 6–8 business days
Germany & Italy: 7–15 business days
Canada & Australia: 6–12 business days
Rest of World: 10–30 business days
Shipping times may vary depending on local postal delays.