More About This Case
[ Read More ]
🎁 Add 1 more case, get your 3rd FREE (Auto Applied)
⚡ Free US/UK shipping on 2+ Cases
What is your return policy?
Unused items in original condition can be returned within 30 days of delivery. Some exclusions apply, including final sale, limited-edition, and personalized items — see our full Return Policy for details.
What if my item arrives damaged or defective?
Contact us at official@wewecases.com within 5 days of delivery with a photo, and we’ll help arrange a replacement or refund. Please see our full Return Policy for complete instructions.
Can I exchange for a different model or design?
We don’t currently offer direct exchanges. Please return the item for a refund, then place a new order for the correct model or design.
When will my order ship?
Orders are usually processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.
How long does shipping take?
Estimated delivery:
US: 6–9 business days
UK : 6–8 business days
EU : 7–20 business days
Canada: 7–10 business days
Australia: 6–10 business days
New Zealand: 6–9 business days
Rest of World: 10–30 business days
Shipping times may vary depending on local postal delays.
Will I receive a tracking number?
Yes. We’ll email your tracking details once your order ships. Tracking may take 24–48 hours to update.
Can I change or cancel my order after it’s placed?
Please contact us within 2 hours if you need to make a change. Once your order has been fulfilled, we’re unable to change the address or items.
I didn’t receive my confirmation email. What should I do?
Please check your spam or junk folder first. If it’s still missing, contact us and we’ll resend it.
What if my tracking says “Delivered,” but I haven’t received my order?
Please allow up to 48 hours and check with neighbors or your local carrier. If you still can’t locate it, email official@wewecases.com and we’ll help investigate.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Daily Protection — Lightweight dual-layer protection with a comfortable grip. Choose Tough for everyday durability or MagSafe for magnetic charging and accessory compatibility.
Vintage lovers, romantic souls, gentle routines, and date days.
Part of our Cute & Retro Collection — Made with soft pastels and playful details.